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hertz switzerland - bern airport car rental companies

hertz switzerland depot information

Hertz Switzerland Rental Terms for travel between 01-Jan-2016 and 31-Dec-2019

Special Payment For Greek Customers
IF GREEK CREDIT CARD IS DECLINED -> CASH PAYMENT/CASH RENTAL

MANDATORY:
*Greek Passport
*Greek Driving License
*Proof of residency in Greece. Alternatively if the customer does not have a Greek Passport or Driving License they may present a proof of residency (a document with a Greek address) that will be accepted at the discretion of the location manager/supervisor.

IMPORTANT: The cash payment exception applies ONLY to situations where payment is declined due to a credit card issued by a Greek bank AND the customer does not have an alternate valid credit card AND can produce any of the three proofs mentioned above.
*Rental to be processed as a cash rental at this stage
*This option only applies when collection and return of the vehicle is at the same location and will remain in force until further notice.

CASES WHERE CUSTOMER DO NOT MEET THE CASH PAYMENT REQUIREMENTS
*If for any reason a customer cannot meet the requirements for payment, they will not be able to rent a vehicle and their reservation will be cancelled for no fee.

GENERAL CONDITIONS CASH RENTAL GREEK CREDIT CARD HOLDERS
Car Groups: A, B, C, D, E, J, K, M, O, Q, R, Z, A5 (all other Categories are not allowed)
Security Cash Deposit: CHF 500.00 or € 500.00 + full value of rental, Monthly rental CHF 1500 or € 1500 + full value of rental
SC: mandatory, customer has to take SC
Locations: all Hertz Switzerland locations

DEPOSIT REFUND PROCESS CASH RENTAL GREEK CREDIT CARD HOLDERS
*Cash refund is only possible in Switzerland (it is not possible to get the Cash back from Hertz Greece)
*Cash refund only possible when customer returns during opening hours
*Cash refund only possible when customer returns vehicle to the rent location
*Please see also Procedure Cash Journal on the Intranet -> Operations/Procedures and Guidelines
   
Cross Border
People with a registered residence in the European Union are not allowed to take a Swiss rental car from Switzerland to a neighbouring country (exception: returning to their home address on a direct way).

This applies to residents from the following countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Rumania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

You are liable for any penalties and associated charges by the supplier (including potential void of contract) if this rule is broken.
   

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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